Jdb casino Privacy Policy

1 Introduction

Jdb casino places the highest priority on user privacy. We believe your personal information belongs to you — and keeping it safe is our responsibility.

This Privacy Policy applies when you:

• Browse the jdb casino website
• Register for an account or log in
• Play any game or place a bet
• Make a deposit or withdrawal
• Contact customer support
• Participate in our promotional activities

This Privacy Policy has been drafted in accordance with international data protection standards (GDPR guidelines) and applicable laws in Bangladesh.

2 What Information We Collect

Jdb casino collects different types of information for different purposes. The categories of data collected and their purposes are listed below:

We only collect information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.

3 How your data is used

Jdb casino uses the data it collects for the following purposes:

• Service Delivery: Creating accounts, managing games, and processing deposits & withdrawals
• Identity Verification: Securing your account by completing the KYC process
• Security Protection: Detecting fraud, money laundering, and suspicious activity
• Customer Service: Resolving issues, handling complaints, and providing support
• Legal Obligations: Complying with regulatory authorities and court orders
• Service Improvement: Improving platform functionality and user experience
• Promotional Communications: Informing you about offers and bonuses with your consent

4 How long your data is retained

Jdb casino does not retain your data longer than necessary. That said, certain information must be kept for a defined period to meet legal obligations.

• Account Information: For the full duration the account is active, and up to 5 years after closure
• Financial Transaction Records: 7 years (as required by law)
• KYC Documents: 5 years after account closure
• Customer Service Contact: 3 years
• Technical Logs: 6 months to 1 year
• Marketing information: Deleted immediately upon opt-out

Once the applicable retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

5 Who your data is shared with

Jdb casino never sells your data. However, limited information may be shared with trusted partners solely to deliver our services:

• Payment Processor: Bkash, Nagad, Rocket & banking partners — solely to process transactions
• KYC Verification Services: Authorized third parties for identity verification
• Technology Partners: Server hosting and security service providers
• Law Enforcement Agencies: In response to lawful orders or investigations
• Regulatory Authority: To maintain our license and meet legal obligations

6 Cookie Policy

Jdb casino uses several types of cookies on its website. Cookies are small data files stored in your browser that help improve the website's functionality.

• Essential Cookies: Maintaining login sessions and ensuring security — these cannot be disabled
• Functional Cookies: Remembering your preferences (language, theme)
• Analytics Cookies: Understanding which parts of the platform see the most usage
• Performance Cookies: Monitoring page load times and errors

You can disable all non-essential cookies through your browser settings. Note that doing so may limit certain features of the platform.

7 Your Rights

As a jdb casino user, you have the following rights over your personal data:

• Right to Know: You can find out what information we hold about you
• Right to rectification: You may request correction of inaccurate or outdated information
• Right to erasure: You may request deletion of your data under certain circumstances
• Right to restriction: Request a temporary restriction on the processing of certain data
• Right to Portability: You may request your data in a machine-readable format
• Right to Object: You may object to your data being used for marketing purposes

To exercise any of these rights, contact our support team. We typically respond to requests within 30 days. In some cases — such as where legal obligations apply — it may not be possible to delete certain data.

8 Child Protection

Jdb casino strictly prohibits use by anyone under 18. We do not knowingly collect or process personal data from anyone under the age of 18.

• Date of birth is verified at the time of registration
• Additional age verification documents may be requested in suspicious cases
• If a minor is identified, the account is closed immediately
• Deposited funds are returned through the proper legal process

9 Security Measures

Jdb casino protects your data using industry-leading security technology. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS encryption: Maximum-strength encryption applied to all data transfers
• Two-Factor Authentication: Option to enable two-factor authentication on your account
• Firewall & IDS: Keeping servers protected against external attacks
• Regular Security Audits: Periodic reviews to identify and address vulnerabilities
• Data Backup: Regular encrypted backups stored in a secure location
• Access Controls: Only authorized personnel can access data on a need-to-know basis

10 Policy Changes

Jdb casino reserves the right to update this Privacy Policy when necessary. If changes are made, you will be notified through the following methods:

• A notification will be sent to your registered email address
• A notification will be displayed upon login whenever the policy has been updated
• The "Last Updated" date at the top of this page will be revised accordingly
• You will be notified at least 30 days in advance of any significant changes

Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms. We recommend checking this page regularly.

11 Contact

If you have any questions, complaints, or requests regarding your information and this Privacy Policy, please contact us:

Please try to resolve any complaints through our support team first. If you are not satisfied with the outcome, you have the right to escalate the matter to the relevant regulatory authority.